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Tokyo, Japan July 3, 2001– Inovaware
Corp., a leading supplier of billing and customer
lifecycle management software, announced that it signed
an agreement with Toshiba Engineering Corporation,
a provider of systems integration, application development
and technical consulting. Under the terms
of the agreement, Toshiba Engineering will provide
end-to-end distribution and support of Inovaware's
PRISM™ billing and customer care solution and
its Resolve™ helpdesk. PRISM and Resolve form
the basis of Inovaware's Synchronized Business Infrastructure™
(SBI), a business framework that allows service providers
to quickly price and rollout new services, profitably
manage customers and partners, and support explosive
customer growth. Inovaware and Toshiba Engineering
will engage in joint sales, marketing and development
activities targeted at the Japanese service provider
and communications markets. Both companies have already
invested significant resources to conduct sales and
technical training, and the collaborative effort has
resulted in a new client, Web Online (WON). WON is
an ISP, Virtual ISP, and ASP that services consumers,
resellers and enterprise customer throughout Japan.
Toshiba will provide WON with PRISM implementation,
system configuration and consulting services.
"While Japan faces hurdles in developing its e-commerce
industry, it has also rapidly become one of the world's
hottest markets for Internet-related ventures," said
David Keuning, Inovaware's Vice President, Asia-Pacific.
"With Toshiba, we have the partnership, commitment
and expertise to address the growing demand for flexible
billing and customer management solutions in Japan."
A recent report released by Japan's Ministry
of Public Management, Home Affairs, Posts and Telecommunications
indicates that the number of Internet users in Japan
grew 74 percent to 47.08 million in 2000. As the popularity
of Internet services that fuel Japan's New Economy
increase, Inovaware has continued to scale its presence
in the country by hiring new employees, expanding
its sales channels and allying itself with key partners.
Key partnerships with leading companies such
as Toshiba Engineering are critical for Inovaware
as the company continues to expand into new markets,
enabling it to gain valuable insight into technology
trends abroad, and helping to facilitate bilateral
communication between the company and its international
customers. About Toshiba Engineering Corporation
Established in 1959, as a wholly owned subsidiary
of Toshiba Corporation, Toshiba Engineering is a leader
in the fields of Information Technology and Plant
Engineering. The company's IT Business Group works
with clients in solving their networking, intranet,
and internet needs with multiple and varied platforms,
computer and business equipment. The company's Plant
Engineering Business Group offers a complete range
of turn-key services to energy and industrial plants
encompassing consulting, site survey, designing and
engineering the architectural, civil, mechanical,
and electrical work. Toshiba Engineering is headquartered
in Kawasaki, Japan and has nearly 5,300 engineers
and staff in more than 80 sales offices and maintenance
service stations strategically located throughout
Japan. About Inovaware
Inovaware Corporation is a leading business systems
provider for the Internet industry. With clients in
over 30 countries worldwide, the company provides
advanced billing and customer management software
to ISPs, ASPs, broadband services, content providers
and other next-generation communication and service
providers. Inovaware's Synchronized Business Infrastructure™
is the only framework that integrates separate customer-centric
operations such as billing, customer management and
helpdesk processes into one centralized system-lowering
overall cost and time-to-implementation. The company's
customers include financial content provider Morningstar,
Inc.; online hosted CRM provider, salesforce.com;
project collaboration ASP eRoom Techology, Inc.; and
NTT DoCoMo's NetTime Corporation. More information
about Inovaware and its product offerings can be found
at the company's Web site, www.inovaware.com |
