Honolulu, HI August 14 2001–Inovaware Corporation, a leading supplier of billing and customer care software for the next-generation Internet services and communication industries, today announced that Web hosting and Internet connectivity services company Irides LLC has implemented its Synchronized Business Infrastructure™ (SBI) platform. Irides will be using Inovaware's PRISM™ billing and customer management software as well its Resolve™ helpdesk.

Irides operates several web hosting brands including SoloServer, World Data Network and PennyHost. The companies offer a wide range of Internet and data services such as managed services, virtual and dedicated hosting, security, and connectivity from dial-up to T3. A single implementation of PRISM and Resolve will manage all companies.

With an expanding service portfolio and customer base, Irides' legacy billing application was unable to cope with new service provisioning, more elaborate usage-based rating and demanding scalability requirements.

The ability to manage relationships with partners has become critical across the hosting, digital content and ASP industries. PRISM allows service providers to greatly simplify pricing, billing and settlement processes amongst multiple partners. Irides will be able to automate reseller management, and offer them discount-driven programs incentives to encourage higher sales volumes.

"Inovaware recognized that the hosting industry demands increasingly flexible and automated solutions," said Michel Floreani, Director at Inovaware. "PRISM and Resolve represent an integrated business framework allowing hosting providers to maximize their business opportunities and streamline operational processes. We are pleased that Irides chose our complete SBI as part as their planned growth."

ABOUT INOVAWARE
Inovaware Corporation is a leading business systems provider for the Internet industry. With clients in over 30 countries worldwide, the company provides advanced billing and customer management software to ISPs, ASPs, broadband services , content providers and other next generation service providers. Inovaware's Synchronized Business Infrastructure is the only framework that integrates separate customer-centric operations such as billing, customer management and helpdesk processes into one centralized system–lowering overall cost and time-to-implementation. The company's customers include financial news provider Morningstar, Inc.; salesforce automation ASP, salesforce.com; project collaboration ASP eRoom Technology, Inc.; and NTT DoCoMo's NetTime Corporation. More information about Inovaware and its product offerings can be found at the company's Web site, www.inovaware.com.