Honolulu, HI - January 9, 2002 — Inovaware Corporation, a leading developer of billing and customer care software for the next-generation Internet services and communication industry, announced today the release of an enhanced Software Development Kit (SDK) and new interfaces for its PRISM(TM) platform.

The emergence of new and more sophisticated communication services such as location-based services, wireless content, online gaming and others, is forcing service providers to find new ways to price their offerings beyond traditional parameters. With its service-agnostic rating engine, PRISM already supports a variety of usage metrics such as time, bandwidth, disk space, per packet etc. To accelerate support of new and custom usage parameters, the enhanced PRISM SDK for usage import will permit customers and systems integrators to rapidly create usage import modules on their own. Primary benefits include fast time-to-market for innovative pricing models, and self-sufficiency as SDK-created modules effectively behave as an out-of-the-box PRISM module.

With the release of its new Simple Object Access Protocol (SOAP) and XML-based API, Inovaware is striving to ensure that PRISM can more effectively integrate with various legacy applications and in-house systems. Traditionally, service providers have had difficulty selecting applications that can effectively "talk" to each other because those systems do not conform to a single set of standards. Lengthy and costly customization processes are usually required, or entirely new applications need to be built.

The new API alleviates integration headaches and enables customers to leverage their investment in other applications by exposing PRISM's business logic within a SOAP/XML framework. This results in better and faster integration, as well as substantial cost savings for the customer.

"Our overriding goal at Inovaware is to increase the effectiveness and delivery of our products so that our customers can save time and money while gaining a higher degree of flexibility", said Bruce Kim, CTO at Inovaware. "The enhanced usage SDK and new SOAP/XML interfaces will do just that. Customers and SIs will be able to implement changes within PRISM more quickly and more easily than ever before, and fully benefit from smoother integration of our software solutions with their legacy applications."

ABOUT INOVAWARE
Inovaware Corporation is a leading business systems provider for the Internet industry. With over 300 clients worldwide, Inovaware provides advanced billing and customer management software to ISPs, ASPs, broadband services, content providers and other next generation service providers. Inovaware's Synchronized Business Infrastructure is the only framework that integrates separate customer-centric operations such as billing, customer management and helpdesk processes into one centralized system -lowering overall cost and time-to-implementation. Customers include Morningstar, salesforce.com, j2 Global Communication, NetTime (an NTT DoCoMo company), and Affinity. More information about Inovaware and its products can be found at the company's Web site www.inovaware.com.