Honolulu, HI June 27, 2001 – Inovaware, a leading supplier of billing and customer care software to providers of next-generation Internet service and communication companies, today announced that it has integrated its PRISM™ billing and customer care platform with Microsoft's (NASDAQ: MSFT) Exchange 2000 Server™ platform.

PRISM is the only solution that provides provisioning support for Exchange, in addition to billing and customer care. PRISM will enable Application Service Providers (ASPs) and hosting companies offering Exchange 2000 to develop profitable pricing structures, and automate the entire customer lifecycle, including customer registration, service provisioning, recurring billing, customer care, and trouble management.

By integrating customer and revenue management with a complete service delivery framework, PRISM minimizes the time needed to roll out services and reduces implementation costs. The solution's real-time rating engine enables companies to implement a wide variety of pricing models, from basic flat-fees to complex usage-based billing with service-level agreements. PRISM's unique server control module allows for real-time automated provisioning of Exchange 2000, with respect to individual users.

"Exchange 2000 has the corporate demand and wide applicability to be a killer hosted application for years to come," said Inovaware CEO Marc Rapoza. "PRISM enables the ASP and hosting community to accelerate deployment of Exchange 2000 solutions, and profitably manage customers while enhancing the whole user experience."

According to ASP Quarterly Tracker, hosted email and messaging applications comprised the majority of services delivered by ASPs in 2000. The Radicati Group projects this figure to grow from approximately 100 million outsourced paid mailboxes in 2000 to approximately 850 million in 2004. Resulting from large customer bases and a competitive marketplace, success of ASPs offering Exchange 2000 and other communications applications depends largely on their customer management efficiency, and the flexibility of their pricing, billing and customer care.

Inovaware's infrastructure promotes tight integration of the operating support system (OSS) environment and the application platform, which facilitates rapid deployment of new services and pricing plans, promotes high-levels of customer support, and automates complex processes such as provisioning, revenue realization and trouble ticket management.

Inovaware is a member of both the Microsoft OSS Working Group, and the Microsoft Windows Telecom Alliance.

About Inovaware
Inovaware Corporation is a leading business systems provider for the Internet industry. With clients in over 30 countries worldwide, the company provides advanced billing and customer management software to ISPs, ASPs, broadband services, content providers and other next-generation communication and service providers. Inovaware's Synchronized Business Infrastructure™ is the only framework that integrates separate customer-centric operations such as billing, customer management and helpdesk processes into one centralized system-lowering overall cost and time-to-implementation. The company's customers include financial content provider Morningstar, Inc.; online hosted CRM provider, salesforce.com; project collaboration ASP eRoom Techology, Inc.; and NTT DoCoMo's NetTime Corporation. More information about Inovaware and its product offerings can be found at the company's Web site, www.inovaware.com