Honolulu, HI - December 13, 2001 — Inovaware Corporation, a supplier of billing and customer care software to the next-generation Internet services and communication industry, today announced that Affinity Internet Inc. has deployed its Synchronized Business Infrastructure™ (SBI) platform. Affinity will be using the PRISM™ billing and customer management software as well the Resolve™ helpdesk.

Affinity Internet Inc. is a leading managed web and application hosting provider servicing more than 55,000 businesses in over 100 countries. Delivering their hosting solutions to small-to-medium size businesses under an umbrella of brands, Affinity quickly realized a need to standardize billing and customer care procedures. With Inovaware, Affinity will be able to roll out a uniform business system.

"By providing relatively seamless integration with our own highly developed hosting, mail and provisioning systems, the SBI platform enables us to rapidly launch new services in response to customer requirements,” said Jim Collins, CEO at Affinity. “This helps us to achieve our goal of providing superior customer service through dedication, innovation and reliability.”

PRISM and Resolve equip service providers (xSPs) with a comprehensive business platform to profitably launch services, efficiently manage customers, and rapidly collect revenue. The automated platform can be deployed in a matter of weeks, providing rapid benefits and ROI.

“We are very pleased that Affinity chose Inovaware for its billing and customer management needs,” said Michel Floreani, Director of Business Development at Inovaware. “Our solutions have been embraced by many top service providers, and Affinity is certainly a leader in their industry. With PRISM and Resolve, Affinity can concentrate on growth without being limited by the scalability and flexibility of their business infrastructure.”

ABOUT AFFINITY
Affinity Internet Inc. is a leading provider of managed web and application hosting solutions for small-to-medium sized businesses. Headquartered in El Segundo, CA, with data centers in Maryland and California, Affinity offers a wide range of customizable and private-branded dedicated and shared hosting products and services with value-added features including eCommerce, email, database management, load balancing, firewall and VPN services. Affinity is the hosting partner for 1,800 resellers representing more than 55,000 businesses in over 100 countries. Affinity’s experienced staff is committed to providing proactive technical, marketing and training support. For more information, please visit www.affinity.com or call (877) 865-6580.

ABOUT INOVAWARE
With clients worldwide, Inovaware provides advanced billing and customer management software to ISPs, ASPs, broadband services, content providers and other next generation service providers. Inovaware's Synchronized Business Infrastructure is the only framework that integrates separate customer-centric operations such as billing, customer management and helpdesk processes into one centralized system -lowering overall cost and time-to-implementation. The company's customers include financial news provider Morningstar, Inc.; online CRM provider, salesforce.com; communication services company j2 Global Communications; and NTT DoCoMo's NetTime Corporation. More information about Inovaware and its product offerings can be found at the company's Web site,www.inovaware.com.