HONOLULU, HAWAII, OCTOBER 20, 2004 – Inovaware Corporation, a leading supplier of billing and customer care software to the next-generation Internet services and communication industry, today announced that it has extended the scope of its relationship with VIA NET.WORKS (Nasdaq: VNWI; EASE).

Already an Inovaware customer since 2003, VIA NET.WORKS purchased the continental European operations of PSINet Europe (Belgium, France, Germany, the Netherlands and Switzerland).

As a result of this acquisition, VIA NET.WORKS will extend its use of PRISM and Resolve to PSINet Europe's operations. PSINet Europe will be migrating off its legacy backoffice applications to PRISM and Resolve, Inovaware's market leading software solutions specifically designed for service providers to manage billing, order management, provisioning and marketing systems on a single, unified platform.

About Inovaware
Inovaware Corporation is a leading business systems provider for the Internet industry. With over 300 clients worldwide, Inovaware provides advanced billing and customer management software to ISPs, ASPs, broadband services, content providers and other next generation service providers. Inovaware's Synchronized Business Infrastructure is the only framework that integrates separate customer-centric operations such as billing, customer management and helpdesk processes into one centralized system-lowering overall cost and time-to-implementation. More information about Inovaware and its products can be found at the company's Web site www.inovaware.com.