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Inovaware develops leading-edge software
for VOIP, broadband, Broadband Wireless Access, IPTV,
content provider, data center, ASP, ISP, security
services and web hosting billing and customer management
applications. Through its core product, PRISM,
Inovaware is able to offer a comprehensive portfolio
of out-of-the-box as well as customized software solutions
to cost-effectively meet a wide range of IP-centric
related business needs.
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Intuitive account
and service set up to allow CSRs to quickly
and efficiently signup new accounts in real
time with reduced order-entry errors. |
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Flexible account,
service, order and tasking capabilities to allow
even complex service offerings to be easily
ordered. |
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Detailed accounts
receivable history enabling all transactions
such as charges, payments, credits, etc. to
be reviewed at a glance with a drill down option
for each transaction. |
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Complex account
hierarchies allowing customer accounts to be
billed for a multitude of other accounts. |
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Real-time provisioning
allowing automated, policy-based account management
- including creation, suspension, un-suspension,
modification and deletion of accounts and services. |
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Multi-company billing
with private branding features. |
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Administrator-defined
access levels for CSR functions with automatic
audit tracking ensuring an extra layer of protection
fot your company. |
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Extensive trouble
reporting and ticket management (with Resolve). |
To extend the reach of your business and allow you
to operate in a 24/7 environment, PRISM IP
billing software also supports on-demand customer
registration via the Web. Customers can enroll online
by providing contact information, billing preferences,
payment method, services desired, and a variety of
demographic data and offer codes (if applicable).
Accounts are created in real-time, and orders automatically
provisioned to allow immediate service access. |
